Refund policy

Returns, Refunds & Cancellations

We want you to be happy with your purchase.

If you're not satisfied with your order, please contact us within 30 days of delivery.

To be eligible for a standard return, your item must be unused and in its original condition.

Please contact us at rovercetti@gmail.com before sending a return so we can provide return instructions.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and include photos of the issue.

We'll work with you to provide an appropriate replacement or refund.

If you need to cancel your order, contact us as soon as possible.

Once an order has entered processing or has shipped, we may no longer be able to cancel it.

Once an approved return has been received and inspected, your refund will be issued to your original payment method.

Please allow 5–10 business days for your bank or payment provider to process the refund after it has been issued.

Customers are responsible for return shipping costs on standard returns.

If you received a damaged, defective, or incorrect item, please contact us before returning it so we can help resolve the issue.